Reputation (14 Points) : How long has the company been in business? What rating does the company maintain on the Better Business Bureau? Does it feature accreditation from the website?.Customer Service (15 Points) : Does the company provide ample customer support and service through phone, email, and 24/7 support?.Learn more about our rating methodology below: We rate each company on a 100-point scale to back up our findings and recommendations. The This Old House Reviews Team has written over 1,000 reviews on products in the home space, from cordless drills to kitchen trash cans, lawn mowers, leaf guards for gutters, and dining room decorations. This Old House aims to provide objective, well-researched reviews of gutter guard and gutter services companies through a transparent and detailed methodology. This Old House has empowered homeowners for more than four decades with top-notch home improvement content in the form of television programs, print media, and digital content on its website and social media platforms. *Better Business Bureau information accurate as of September 2022 I finally had to hire another company to remove all the damage to gutters, soffit and fascia that was caused by LeafFilter, and completely replace it with new materials. They get NO STARS from me.”Īdditionally, one This Old House reader reached out to us about their experience and stated that they were generally pleased with their LeafFilter gutter guards, but that they have issues with water dripping over the edge in the winter when snow accumulates on top of the gutter cover and melts. Despite many attempts, LeafFilter workers and management were unable to correct the problem or listen to my suggestions. Workers installed gutters the wrong way on my house, causing rain water to continuously fall onto my walkway and never get over to the downspout. “They replaced gutters and installed their product and it did not work. However, multiple readers said they encountered problems related to improper installation and difficulty reaching the company when trying to get issues resolved. I’m so thankful that we didn’t have to have our beloved oak cut down!” LeafFilter repels the leaves and we haven’t had a minute’s problem. We have a HUGE old oak tree in the back yard and it sheds a TON of leaves in the fall. “We had LeafFilter installed several years ago and it performs every bit as well as advertised. We also received feedback directly from a few readers. So happy I made the decision to install LeafFilter on my home!” Not only is the water going where it’s supposed to be going-gutters, downspouts, away from the foundation-it’s not making as much noise falling onto the decks and porches, so it’s quieter around the house during a storm. “I didn’t realize the difference it would make on my home. Though gutter guards drastically reduce how often you have to clean your gutters, maintenance is still required every one to two years. Some complaints revolve around LeafFilter’s advertising, which states you’ll never have to clean your gutters again. LeafFilter is accredited by the Better Business Bureau and holds an A+ rating from the organization.* Many of the reviews are negative, but there are some satisfied customers. An improper number of down-spouts may limit the water carrying capacity of the gutter system and the resulting overflow is not covered by the warranty.The warranty is void if the product is modified or altered from its original installation or any willful action was taken to impede or restrict the flow of water through the gutter system.The warranty is void if the LeafFilter product sustains damage from structural changes, adjacent trees or plant life, or an uncontrollable act of nature.The warranty does not cover damage to gutters, fascia boards, roof substrate, or surfaces caused by the installation of LeafFilter products.Read over some of the limitations you might run into with LeafFilter’s warranty below: LeafFilter does place some limitations on using its lifetime warranty. The sealed system is built to withstand the weight of sticks, pests, and twigs. The built-in pitch ensures the filter sheds debris while accepting water. When water flows over the LeafFilter micromesh, surface tension draws the liquid through it and into the gutter. Structural Hangers: Internal hidden hangers fasten to fascia board for extra strength.It features a built-in pitch to be installed at the best angle to shred debris.
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